LAHORE: Lahore Development Authority (LDA) Director General Tahir Farooq has instructed the Chief IT Officer to implement a system for the digital processing of fully sifted files, bringing them online within the next few days, as reported on June 28.
According to the details, Tahir Farooq emphasized that fully sifted and cleared files should be processed with a single click, setting a timeline for non-sifted files to ensure citizens do not experience delays. “It is unacceptable to have inefficiencies in handling applications for completely sifted files,” he said. Additionally, he gave officials instructions to make sure that applications submitted at the one-window operations were processed within the allotted time frame. He emphasized that the main objective of sifting is to give citizens relief, which must be demonstrated in actuality.
The initiative to digitize file processing aims to enhance the efficiency and transparency of the LDA’s operations. By moving to a digital system, the LDA hopes to reduce the manual handling of files, minimize errors, and speed up the processing time for applications. This move is expected to significantly improve the overall experience for citizens who rely on LDA services for various property and development-related matters.
The Chief IT Officer has been tasked with overseeing the implementation of the digital processing system. This involves developing and integrating new software solutions that will allow fully sifted files to be processed with a single click. This streamlined process is designed to eliminate unnecessary delays and ensure that applications are handled promptly and efficiently.
In addition to the digital processing of fully sifted files, a timeline has been set for the processing of non-sifted files. This ensures that all applications, regardless of their status, are processed within a reasonable timeframe, providing equitable service to all citizens. The emphasis on timely processing underscores the LDA’s commitment to improving service delivery and reducing wait times for applicants.
Director General Tahir Farooq’s directive also includes instructions for officers to ensure that applications received at the one-window operation are processed within the stipulated timeline. This one-window operation is a critical component of the LDA’s efforts to provide a more user-friendly and accessible service to the public. By centralizing the application process, the LDA aims to make it easier for citizens to submit their applications and receive timely updates on their status.
The primary goal of the sifting process is to provide relief to citizens by ensuring that their applications are handled efficiently and without unnecessary delays. This directive from the Director General is a clear signal that the LDA is committed to improving its operations and providing better service to the public. The digital processing initiative is a key step in this direction, as it leverages technology to streamline operations and enhance the overall efficiency of the LDA.
The Lahore Development Authority’s move to implement digital processing of files under the directive of Director General Tahir Farooq marks a significant step towards modernizing its operations. By ensuring that fully sifted files are processed with a single click and setting timelines for non-sifted files, the LDA is taking concrete steps to reduce delays and provide timely relief to citizens. The emphasis on processing applications received at the one-window operation within the stipulated timeline further underscores the LDA’s commitment to improving service delivery and enhancing the overall experience for its users.
